SERVICE CATALOGUE · 33 SERVICES

The full foundry — end-to-end, across four stages.

From first diagnostic to sustained value, we deliver the complete lifecycle of AI and software-led efficiency. Every service is modular: engage a single review, a single build, or the whole journey.

01  ASSESS 02  STRATEGISE 03  BUILD 04  OPTIMISE
01
STAGE 01 · 7 SERVICES

Assess — Discovery & Diagnostics

Understand exactly how the business runs today — and where time, cost and risk are leaking.

01.1

AI Opportunity Assessment

Structured review to find where AI can reduce cost, effort or risk across the business.

INCLUDES
  • Use-case discovery workshops
  • Feasibility & data-readiness screening
  • Value / effort scoring
OUTCOMERanked shortlist of high-value AI use cases.
01.2

Process Mapping & Efficiency Audit

Map end-to-end workflows to expose bottlenecks, duplication and manual handoffs.

INCLUDES
  • Current-state process maps
  • Bottleneck & waste analysis
  • Cycle-time measurement
OUTCOMEBottlenecks quantified with time/cost impact.
01.3

Systems & Technology Stack Review

Evaluate current applications, integrations and licences for fit, overlap and gaps.

INCLUDES
  • Application inventory
  • Overlap & gap analysis
  • Licence rationalisation
OUTCOMERationalised, right-sized technology map.
01.4

Data Maturity & Governance Review

Assess the data quality, accessibility and controls that underpin analytics and AI.

INCLUDES
  • Data source audit
  • Quality profiling
  • Governance gap assessment
OUTCOMEClear view of data readiness and risks.
01.5

Automation Readiness Assessment

Identify which processes are ready to automate and the likely payback.

INCLUDES
  • Rules-based process screening
  • Exception & volume analysis
  • ROI pre-estimate
OUTCOMEPrioritised automation candidate list.
01.6

Digital & AI Maturity Benchmark

Benchmark capability against best practice and comparable organisations.

INCLUDES
  • Maturity scoring by dimension
  • Peer comparison
  • Gap heat-map
OUTCOMEMaturity baseline and priority gaps.
01.7

Cost-to-Serve & Effort Analysis

Quantify where time and cost are actually consumed across functions.

INCLUDES
  • Activity-based costing
  • FTE effort mapping
  • Baseline metrics
OUTCOMECost baseline to anchor ROI.
02
STAGE 02 · 8 SERVICES

Strategise — Strategy & Roadmap

Turn findings into a prioritised, ROI-ranked plan the business can actually fund and deliver.

02.1

AI & Automation Strategy

Align technology opportunities to business objectives and set guiding principles.

INCLUDES
  • Vision & guiding principles
  • Target operating model
  • Prioritised themes
OUTCOMEBoard-ready strategy tied to outcomes.
02.2

ROI Prioritisation & Business Cases

Score initiatives and build the case for the highest-impact bets.

INCLUDES
  • Value / effort / risk scoring
  • Financial modelling
  • Business case documents
OUTCOMEPrioritised, funded backlog.
02.3

Build vs Buy Advisory

Independent guidance on custom development versus off-the-shelf or configurable platforms.

INCLUDES
  • Options analysis
  • Vendor shortlisting
  • Total-cost-of-ownership comparison
OUTCOMEConfident, cost-aware sourcing decisions.
02.4

Delivery Roadmap & Sequencing

Sequence initiatives into a phased, dependency-aware plan.

INCLUDES
  • Horizon-based roadmap
  • Dependency mapping
  • Milestones & metrics
OUTCOMERealistic roadmap and delivery cadence.
02.5

Operating Model & Capability Design

Design the team and structure to deliver and sustain change.

INCLUDES
  • Role & squad design
  • Skills-gap analysis
  • Governance structure
OUTCOMEA delivery operating model that lasts.
02.6

Data & AI Architecture Blueprint

Define the target-state architecture and the tooling to get there.

INCLUDES
  • Reference architecture
  • Tooling & platform selection
  • Integration design
OUTCOMETechnical blueprint ready for build.
02.7

AI Governance & Risk Framework

Set guardrails and responsible-AI principles before anything is built.

INCLUDES
  • Policy design
  • Risk & control framework
  • Responsible-AI principles
OUTCOMEGovernance framework ready to operate.
02.8

Change & Adoption Strategy

Plan the people side of change from the very outset.

INCLUDES
  • Stakeholder mapping
  • Adoption approach
  • Communications plan
OUTCOMEAn adoption plan that protects ROI.
03
STAGE 03 · 12 SERVICES

Build — Delivery

Deliver AI, automation, software and data solutions in tight, value-first increments.

AI SOLUTIONS
03.1

Intelligent Document Processing

Automate extraction and classification of data from forms, invoices and contracts.

INCLUDES
  • OCR / IDP pipelines
  • Model training & tuning
  • Human-in-the-loop review
OUTCOMEManual data entry cut dramatically.
03.2

AI Agents & Workflow Copilots

Embed AI assistants that draft, summarise and action work inside existing tools.

INCLUDES
  • Agent & workflow design
  • Tool / function integration
  • Guardrails & evaluation
OUTCOMEStaff freed from repetitive knowledge work.
03.3

Conversational AI & Service Automation

Deploy chat and voice assistants for customer and internal support at scale.

INCLUDES
  • Intent & flow design
  • LLM / RAG integration
  • Escalation & handover
OUTCOMEFaster response times, lower support load.
03.4

Predictive Analytics & Forecasting

Turn historical data into forecasts for demand, risk, churn and resourcing.

INCLUDES
  • Feature engineering
  • Model development
  • Deployment & monitoring
OUTCOMEDecisions guided by forward-looking data.
03.5

Generative AI & Knowledge Tools

Drafting, summarisation and instant search over your own knowledge base.

INCLUDES
  • RAG knowledge bases
  • Content generation
  • Prompt engineering
OUTCOMEInstant, trusted access to know-how.
AUTOMATION & SOFTWARE
03.6

Workflow & Process Automation

Automate rules-based, repetitive processes across systems with RPA and iPaaS.

INCLUDES
  • Bot / flow development
  • Orchestration
  • Exception handling
OUTCOMEHigh-volume tasks run unattended.
03.7

Systems Integration & APIs

Connect disparate applications so data flows reliably and in real time.

INCLUDES
  • API design & build
  • Middleware / iPaaS
  • Data synchronisation
OUTCOMESingle source of truth, no re-keying.
03.8

Custom Software & Internal Tools

Build bespoke applications and portals where off-the-shelf tools fall short.

INCLUDES
  • UX & solution design
  • Full-stack build
  • Testing & release
OUTCOMEFit-for-purpose tools staff actually use.
03.9

Legacy System Modernisation

Re-platform or wrap ageing systems to reduce risk and unlock integration.

INCLUDES
  • Modernisation assessment
  • Migration / re-platforming
  • API wrapping
OUTCOMELower maintenance cost and technical risk.
DATA & INSIGHT
03.10

Data Pipeline & Warehouse Modernisation

Consolidate scattered data into governed, analytics-ready pipelines and a central store.

INCLUDES
  • ELT / ETL pipelines
  • Warehouse / lakehouse build
  • Data modelling
OUTCOMETrusted, unified data foundation for AI.
03.11

Reporting & Dashboard Automation

Replace manual spreadsheets with automated, self-service dashboards and KPIs.

INCLUDES
  • BI dashboards
  • Automated KPI feeds
  • Data visualisation
OUTCOMEReal-time visibility, hours saved weekly.
03.12

Data Quality & Master Data Management

Establish clean, consistent, trusted core data across the business.

INCLUDES
  • Data quality rules
  • De-duplication & matching
  • MDM setup
OUTCOMEAccurate data everyone can rely on.
04
STAGE 04 · 6 SERVICES

Optimise — Govern, Adopt & Improve

Keep what's live safe, adopted and compounding value long after go-live.

04.1

AI Governance, Risk & Compliance

Operate the policies, guardrails and controls for safe, responsible AI.

INCLUDES
  • Monitoring & audit logging
  • Policy enforcement
  • Compliance reporting
OUTCOMECompliant AI use with managed risk.
04.2

Model Monitoring & MLOps

Keep models accurate and reliable once they're in production.

INCLUDES
  • Drift & performance monitoring
  • Retraining pipelines
  • Model registry
OUTCOMEReliable, well-maintained models.
04.3

Change Management & Training

Bring teams along with adoption programs, upskilling and clear ways of working.

INCLUDES
  • Training & enablement
  • Champions network
  • Ways-of-working
OUTCOMEHigh adoption and lasting change.
04.4

Managed Services & Support

Ongoing run, support and maintenance of the solutions we deliver.

INCLUDES
  • SLAs & monitoring
  • Incident response
  • Enhancements
OUTCOMESolutions that stay live and healthy.
04.5

Continuous Optimisation & Value Tracking

Measure impact and keep improving what's already live.

INCLUDES
  • Benefit tracking
  • Iterative improvements
  • Backlog grooming
OUTCOMESolutions that keep compounding value.
04.6

Benefits Realisation & ROI Reporting

Prove and report the value actually delivered to the business.

INCLUDES
  • KPI tracking
  • Savings verification
  • Executive reporting
OUTCOMEDemonstrated, defensible ROI.